Your Online Personal Assistant (“YOPA”, “we,” “our,” or “us”) is committed to respecting and protecting your privacy. This Privacy Policy applies to the YOPA website, https://www.yopa.com.au and/or our mobile service (collectively, our “Service”), and describes how we collect, protect, use and share information gathered about you on our websites. By using our Service, you agree to the terms of this Privacy Policy and our User Agreement.

What information do we collect?

We collect information from you when you register on our site, request a task, subscribe to a newsletter or respond to a survey.

The personal information we collect may include your name, mobile number, mailing address, email address, date of birth, and any other information necessary to fulfil your request. We will also collect any other information you store or upload through the Service. You should feel free to decline to provide any information that we request, however, please note that doing so may make it impossible for YOPA to fulfil your request. We use the information that we collect to provide the products or services that you request, to improve and customise our Service, and to contact you about special promotions and new products.

Information We Collect from Third Parties. We may collect information about you from the parties and services that we engage or interact with in order to provide you services. We may collect information about you from third parties with whom you wish us to engage on your behalf. For example, if you request that we contact a service provider on your behalf, that service provider may provide us with information about you. We may also collect information about you from third party services and from publicly available sources. For example, we may receive information about you when you interact with our site through various social media, for example, by liking us on Facebook or following us on Twitter or by logging in to our service through Facebook, Twitter or any other third party login. The data we receive is dependent upon your privacy settings with the social network. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our website.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your encrypted private information (credit cards, social security numbers, financials, etc.) will not be kept on file online. Your information may be securely kept off-line, if you have authorised it.

Your Information Chioces

You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of Service-related communications (e.g., information about your orders, changes/updates to our products or features of the Service, technical and security notices). If you want to opt-out of having your information shared with third parties for marketing purposes, you may contact us directly at admin@yopa.com.au.

By providing your mobile phone number to request our Service, you consent to receive SMS messages from YOPA and you are responsible for all messaging and data charges that may apply.

If you have any questions about reviewing, modifying or deleting your information, you can contact us directly at admin@yopa.com.au. YOPA may retain your information for a commercially reasonable time for backup, archival, or audit purposes.

Do we use cookies?

We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still request tasks by contacting using other means.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Australian on-line privacy laws

Because we value your privacy we have taken the necessary precautions to be in compliance with Australian online privacy laws. We therefore will not distribute your personal information to outside parties without your consent and we will ensure that we do not collect information from anyone under the age of 15. Our website, products and services are all directed to people who are at least 15 years old or older.

If you believe that we might have any information from a child under 15, please contact us at admin@yopa.com.au.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our User Agreement establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.

This policy was last modified on 19 December 2019